Your Privacy

At My Greatest 11 we are totally committed to protecting the privacy of our site, visitors and above all our customers. Our employees fully appreciate and respect the importance of privacy and we will not disclose information about our customers to third parties except with prior permission. All personal information is protected under the Data Protection Act of 1998 with which we are registered and fully compliant. Any information we ask you for is used for the sole purpose of improving your experience of the Site and in supplying your order to you as quickly as possible and at the highest quality. We do not store credit card details nor do we share customer details with any 3rd parties.

Your Consent

We collect information about you for two reasons: Firstly, to process your order and secondly to provide you with the best possible service. We will note rent or sell your name, address, email address or personal information to any third party without your prior permission. What information do we collect?

• Full name
• Email address
• Postal address

Communications and Marketing

We may, from time-to-time, post or email advertisements and offers which we feel may be of interest to you. If you do not wish to receive these please contact us as soon as possible. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Cookies

A cookie is a small file stored in your computer’s browser when you visit a website that uses cookies. Our website makes use of cookies. * We use cookies to improve the quality of our service and make the service easier to use for our members. We do this by storing user preferences in cookies and by tracking user trends - for example, we use cookies to allow you to automatically log in to the service after the first user session. * Most browsers are initially set up to accept cookies. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Be aware, however, that some parts of Instajunction may not function properly if you refuse cookies. * Instajunction may store up to two types of cookie on your computer: o A unique ID is stored in a permanent cookie so that you do not need to retype information every time you visit our site. o Your web browser’s session identification is stored in a temporary cookie to help prevent unauthorised use of your account. * Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. * To disable cookies you will need to change your browser privacy settings. The action required to do this will vary according to the operating system (OS) and browser you use. You can find out how to manage cookies, and to make the changes to your browser that we refer to above at this site: http://www.allaboutcookies.org/manage-cookies/

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contacting us

We are always pleased to hear from our customers and are particularly keen to hear any recommendations that you may have. We are always grateful for any time you spend providing us with the feedback which is so essential for us to be able change and improve the services, quality and product on offer.

Delivery Info

All orders are printed and dispatched within 3-4 working days. All UK orders are sent via Royal Mail 2nd Class Recorded, most prints are delivered within 48hr of dispatch. We ship orders every weekday. If you're outside the UK please get in touch via [email protected] for delivery options.

We aim to get a print to any customer within 7 working days from payment being received and/or proof approval being given however we cannot be held responsible if say the customer doesn’t give us their delivery address when asked for, this will delay the time and we also cannot be held responsible for any external issues like courier problems.

A signature is needed for the print via Royal Mail. You might want to have them delivered to you at work if you’re not going to be at home when the Royal Mail call.

With all digital image orders we will send an adobe.pdf high quality file within 2 working days of the order.

If you have any questions or are concerned about your order, please do get in touch - [email protected]

Returns

We’re sure you’re going to love your print as nothing leaves the printers in anything other than perfect condition. But if you do have any concerns about your order, please don’t hesitate to get in touch – drop us an email to [email protected]

If for any reason you’re not happy with your products and would like a refund, please make sure you contact us within 14 days of receipt.

Cancellations

If you change your mind, just drop us a mail within 24 hours of placing your order and we’ll get that cancelled and payment refunded to you straight away.

Terms & Conditions

 

Here is how it all works:

 

1. Create your team then you have the option to purchase this as a print or purchase this as an adobe.pdf high quality image file.

2. Add your delivery details and check out through the payment process.

3. Receive an Order Confirmation from Worldpay or PayPal via email.

4. Sit back and relax while we print your product or email your file directly to you in no time at all.

 

 

These Terms and Conditions govern the contents and use of the My Greatest 11 website (the “Site) and set out the terms and conditions on which we supply the Products available on the Site, and deal with the orders you make, as accepted by us, for Products (each an “Order”). Please read these Terms and Conditions carefully before using the Site and before ordering any Products via the Site. By using the Site and/or ordering any of the Products you signify that you have read, understand and agree to be bound by these Terms and Conditions.

 

Please note that we may modify these Terms and Conditions and thus you should review them periodically; when we do so, we will let you know that the Terms and Conditions have changed.

 

 

GENERAL USE OF THE SITE

 

You agree to comply with all reasonable instructions that we may give you from time to time regarding use of the Site.

 

 

 

PROPERTY RIGHTS AND RIGHTS OF USE

 

All intellectual property rights (meaning patents, registered and unregistered trademarks and service marks, domain names, registered designs and design rights, copyright, database rights and moral rights and rights in computer programs) in and to the Site and all content and materials contained in the Site (“Site Content”) are owned by and shall remain owned by My Greatest 11 Site Content may only be used for your personal, non-commercial purposes and shall not be reproduced, modified, copied, altered, distributed, framed, republished, displayed, transmitted or sold in any form of by any means in whole or in part. You may not remove any copyright or other proprietary notices contained in any Site Content.

 

 

PROMOTIONAL AND MARKETING ACTIVITIES

 

Any products supplied to us via email or social media sites may be used in promotional and marketing activities by My Greatest 11 If you do not wish your images to be used in this way, please contact us([email protected])

 

 

PRICING

 

My Greatest 11 reserves the right to change prices and to do so without notice. Prices are quoted inclusive of VAT. Prices charged will amount to those in place at the time of order confirmation. Special offers are subject to availability and may be withdrawn at any time.

 

 

 

 

PAYMENT AND CURRENCIES

 

Payment must be made by Worldpay or PayPal at the time of placing an Order which is accepted by us. You will be required to submit your payment details to Worldpay and PayPal they may also be required to accept additional terms and conditions in relation to the use of that service. We cannot accept, and hereby exclude to the fullest extent permitted by applicable law, any liability arising out of or in connection with your use of PayPal.

 

 

GIFT CERTIFICATES

 

* Gift certificates and gift cards must be redeemed on the Site towards the purchase of Products.

* Gift certificates have no cash equivalent or redemption value and are not transferable or assignable.

* Gift certificates are valid for redemption against a single transaction only and the full value should be used. No refunds or change will be given in cash for any unused balances.

* If the Order exceeds the amount of the gift certificate, the balance must be paid through the Checkout process.

* Gift certificates and unused portions of gift certificates expire at midnight on the date displayed on the certificate.

* Gift certificates cannot be combined with any promotional codes or offers.

* My Greatest 11 are not responsible if a gift certificate is lost, stolen, destroyed or used without permission and no replacements can be issued in these events.

 

 

OFFERS AND DISCOUNT CODES

 

Each offer cannot be used in conjunction with any other offer. No cash alternative and non-transferable to orders placed prior to an offer. Discount will be given at point of check out stage online.

 

My Greatest 11 retains the right to withdraw offers at any time and for any reason. My Greatest 11 also retains the right not to print orders that exceed one per person per household (up to a maximum of two people), or where unfair use of a discount code has been applied.

 

 

FREE DELIVERY

This offer only applies to standard UK orders, and cannot be used on international delivery options unless specifically stated.

 

 

DELIVERY

 

Delivery will normally be made within 1-2 working days (UK) from your receipt of a dispatch confirmation email. Some remote addresses and Islands may require a few extra days. We can accept no responsibility for delays beyond our control.

 

 

FORCE MAJEURE

 

We cannot be held liable in any way for any failure or delay in supply or delivery, or for any damage or defect to goods supplied or delivered that is caused by any event or circumstance beyond its control.

 

 

PAYMENT

 

The title of any goods purchased shall not pass to the customer until payment has been made in full to My Greatest 11.

 

 

SHORTFALLS AND COMPLAINTS

 

Any shortfalls or quality complaints must be notified in writing to us within 48 hours of delivery.

 

 

RETURNS POLICY

 

We offer a 100% satisfaction guarantee on ALL orders – if you’re not happy, simply Contact us to arrange to return for a replacement or full refund.

 

 

LINKS AND THIRD PARTY WEBSITES

 

This Site contains links to websites operated by third parties that are not under our control (including Worldpay and PayPal) and are provided to you for your convenience only. We make no warranties or representations whatsoever about any such websites which you may access through this Site or any services that they may provide. You agree that we are not liable in any way in relation to any transactions, dealings or arrangements (including without limitation buying any products or services) you carry out on any third party site.

 

 

QUESTIONS OR CONCERNS

 

If you have any questions, concerns or complaints about material which appears on our websites, please Contact us.

 

 

LAW AND JURISDICTION

 

These terms (and the provision of products and services by us) are governed by and to be interpreted in accordance with English law. In the event of any dispute arising in relation of these terms or in relation to the provision of any products and services by us the English courts will have non-exclusive jurisdiction over such dispute although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or other relevant country.